If your company had an OCS edge server deployed, one of the possible options is use Public Instant Messaging Connectivity (PIC).
PIC enables your company to chat with MSN, Yahoo & AOL users. I don't have contacts using Yahoo or AOL, but I do have msn-contacts.
When you add a contact outside your domain (MSN or federated) OCS will see this address as a federated contact and start a search for the according domain. This works fine if the contact uses federation or when you MSN-contact is registered with a hotmail.com, Live.com or MSN.com domain. But it will fail if the contact is registered with another (mail)address.
In order to fix this, you need to change the address, i.e.:
Pietje.puk@thenetherlands.com has to be changed into Pietje.puk(thenetherlands.com)@msn.com
The domain MSN.COM will translate this back into the original address and warns the msn-contact that somebody wants to chat.
By default, the contact you add will get Access Level 'Public'.
Completing the list:
Pietje.puk@thenetherlands.com --->> Pietje.puk(thenetherlands.com)@msn.com
Pietje.puk@hotmail.com --->> Pietje.puk@hotmail.com
Pietje.puk@live.com --->> Pietje.puk@live.com
Pietje.puk@msn.com --->> Pietje.puk@msn.com
Suc6
Wednesday, May 27, 2009
How to add a MSN contact to your communicator contactlist
Labels:
Communicator,
Contact,
Federation,
MSN,
PIC,
Public Instant Messaging Connectivity
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Thank you so much! Great guide – so straight forward and good-hearted!
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